Rafello&Co | Polar Thermal Impact Jacket

Our Commitment to European Quality

At Rafello&Co, we proudly work exclusively with European manufacturers and partners. This ensures superior quality, ethical production, and controlled delivery times. Craftsmanship and excellence are at the heart of everything we do.

Trusted Partnerships in Europe

We collaborate with the most renowned producers on the continent, including our main partner Frilivin. By producing and sourcing exclusively within Europe, we guarantee premium quality, fair working conditions, and sustainable production methods.

100% European Production & Shipping

All our items are produced and shipped from:

🇮🇹 Italy – Renowned for luxurious craftsmanship and attention to detail

🇳🇱 The Netherlands – A logistics hub with proven efficiency

🇫🇷 France – The world capital of textiles and French elegance

The result: fast delivery, high production standards, and an authentic link to Europe’s fashion heritage.

Why Choose Rafello&Co?

✔ 100% European craftsmanship of the highest quality

✔ Ethical and fully traceable production

✔ Fast and reliable delivery from Europe

✔ Sustainable and responsible commitment

We believe in quality fashion that is transparent and conscious. By centralizing our production and logistics in Europe, we maintain the highest standards while supporting local artisans.

Thank you for being part of the Rafello&Co universe — where European excellence meets contemporary style.

All our clothing is made according to standard US sizes. For some products, precise sizing information is available just below the price by clicking on "Size Chart."

We strongly recommend hand washing all our products. If you use a washing machine, select the “hand wash” program to prevent our high-quality materials from shrinking or becoming damaged. Cashmere is particularly sensitive to machine washing. We are not responsible for any damage caused by machine washing. Air dry only.

At Rafello&Co, we do everything we can to make your shopping experience simple, secure and seamless. To ensure hassle-free payment, we offer several reliable options – simply choose the one that suits you best.

Accepted payment methods

We accept the following payment methods: Visa · MasterCard · American Express (Amex) · Google Pay · Apple Pay.

During checkout, you will be able to select your preferred payment method and complete your order securely. Additional fees may apply depending on the method chosen, and any potential fees will be clearly indicated before your order is confirmed.

Important to know

We do not accept cash on delivery (COD) · bank transfers.

Need help?

If you have any questions regarding our payment methods, our team is at your disposal and always happy to help you.

Contact Information

Email: support@rafelloandco.com

Hours of operation

Monday – Friday: 8:00 a.m. – 6:00 p.m. · Saturday & Sunday: 10:00 a.m. – 4:00 p.m.

We strive to respond to all emails within 24 hours.